The goods and services supplied from this web site are supplied by Programmable Logic Controller Professionals Ltd. who’s registered office is 7 Manor Road, Hoylake, Wirral, England, CH47 3DE. If you do not agree to be bound by these Terms and Conditions, you should stop using the Web Site immediately. No part of this Web Site is intended to constitute a contractual offer capable of acceptance. The Purchaser’s order constitutes a contractual offer and our acceptance of that offer is deemed to occur upon our sending an email to the Purchaser indicating our acceptance of that order.
Definitions “Us”, “Our(s)” or “We” means Programmable Logic Controller Professionals Ltd (PLC Professionals); “You”, “Your(s)” or “Yourself” means you the Purchaser; “Goods” means any products that PLC Professionals advertises and / or makes available for sale through this Web Site; “Service” means collectively any online facilities, tools, services or information that PLC Professionals makes available through the Web Site.”Working Day” means any day other than a Saturday, Sunday or bank holiday
All purchases made on this website are subject to these terms & conditions only, unless varied in writing by PLC Professionals.
Goods must be paid for in full at time of order, payment via paypal (including credit and debit cards, which is the preferred method), bank transfer or cheque.
All goods remain the property of Programmable Logic Controller Professionals Ltd. until payment is made in full.
Prices as advertised do not include VAT.
VAT is charged at the prevailing rate (20%) unless otherwise specified
We reserve the right to refuse to supply goods.
All products and services are subject to availability and may be withdrawn at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund
Goods will only be dispatched when full, cleared payment has been received.
Goods are shipped within 2 working days
Delivery to UK is by royal mail special delivery next day service.
Free shipping applies to mainland UK delivery only, delivery outside of mainland UK but within the European Union will be subject to a delivery surcharge, currently £50 per order. International orders outside of the European Union will be subject to additional cost, please contact PLC Professionals for a quotation prior to placing an order.
International orders may be subject to local import duties or taxes that the purchaser alone will be responsible for.
For emergency orders and express delivery services, please contact PLC professionals for a direct quotation.
Returns will be accepted within 7 days of invoice date, subject to a 20% inspection and testing fee (minimum £30).
Goods returned within this period found not to be fully functional will be treated under the warranty terms and conditions.
The shipping cost and packaging of returned items are the responsibility of the purchaser.
Goods are fully tested before dispatch.
Goods are guaranteed for 6 months from date of invoice.
Returned goods must be suitably packaged and returned to PLC professionals at the purchasers expense.
Returned goods will be inspected to confirm identity of unit and cause of any failure. Product failures caused by lack of care, incorrect installation or use, will void the guarantee and no refund will be made.
We reserve the right to repair, replace or refund for any goods that are subject to a successful warranty claim.
We must be informed of a warranty claim, in writing on or before the expiry date of the guarantee. We will then issue return instructions including a returns number, which must be included in the return packages documentation.
We must then receive the returned goods within 2 weeks from the date of issue on the return instructions for the warranty claim to be accepted. Any goods arriving without notification or without the issue of return instructions will not be treated under the terms of the guarantee.
PLC professionals will ship repaired or replacement goods, or provide a refund within 4 working days of receiving an item that is accepted as a genuine warranty claim.
Programmable Logic Controller professionals Ltd. will not be liable for any damages or cost except actual damages up to, but not exceeding, the amount paid to us for goods.In no event shall Programmable Logic Controller Professionals Ltd. be liable for any consequential, indirect damages or lost profits that may occur regardless of their cause.The purchaser shall fully indemnify Programmable Logic Controller Professionals Ltd against any liability to third parties arising out of the purchasers use of the Goods.
Your details will be stored on a computer according to the terms of the Data Protection Act 1984.We will not pass your name and address to any third parties.
Services that Programmable Logic Controller Professionals Ltd. offer, will often be negotiated by seperate tailored contract, in the absence of such a contract, the following will apply.
Free initial consultation by phone or email, and possibly customer site visit.
Any further work will commence after costs and expenses details have been agreed, and the customer accepts the terms and conditions as specified.
Payment within 30 days of date of invoice. Payments to be made by bank transfer as advised on the invoice.
2. Offer of services
Any offer of services must be unconditionally accepted by the customer within 7 days of the offer, or the offer may be withdrawn.
Programmable Logic Controller professionals Ltd. will not be liable for any damages or cost except actual damages up to, but not exceeding, the amount paid to us for services.In no event shall Programmable Logic Controller Professionals Ltd. be liable for any consequential, indirect damages or lost profits that may occur regardless of their cause. Services are offered in good faith in these circumstances and customers must specifically agree to this before any consultation or site visit can occur.